It's what we do, we fix computers!Services

COMPUTER REPAIRS

So if your PC has stopped operating correctly or if it keeps crashing, or error messages are appearing on your screen or you cannot get your software to open up, then we will run a full diagnostic check up and pinpoint exactly where the problem lies.

We will then resolve the problem and also run a full maintenance test to ensure there are no other problems and that your computer is operating as it should.

Some examples of repair currently being processed:

  • Power Issues
  • Data Recovery
  • Water Damage
  • Windows Boot Up Issues
  • Hard-Drive Replacement
  • Noisy System & CPU Fans
  • Unexpected Error Messages
  • Software Supply & Installation
  • Laptop not turning on or charging
  • CD/DVD Drive Repair Or Upgrade
  • LCD Screen Repair Or Replacement
  • Laptop & Notebook Keyboard Replacement
  • Virus & Spy ware Removal & Ongoing Protection

COMPUTER MAINTENANCE

Remember when you first got your PC?

Do you recall how fast it was and how never crashed?

Our service and tune-up support will return your PC to its former glory and have it running as well as the day you bought it.

This may include some of the below:

  • Disk Defragmenter
  • Disc cleanup
  • Delete temporary internet files
  • Delete cookies
  • Delete history
  • Delete unwanted files
  • Remove services not required
  • Remove old programs
  • Check restore points
  • Run Automatic updates
  • Run Anti-virus scan

COMPUTER TRAINING

Whether it's one to one training to learn how to operate your PC more efficiently, or to help you work your way through installing new software or even an Operating System.

We also offer group sessions to support your staff with Microsoft Applications including:

  • MS Word
  • MS Excel
  • MS Access
  • MS Power Point

We are qualified in Training and Assessment (TAA04) and will design training programs to suit your needs without all the complex computer jargon.

To learn more about Tutoring.

 

 

COMPUTER REMOTE ACCESS

Charman IT provides a unique remote access service!

Which allows us to access your computer securely from any location and to quickly solve your computers problems or challenges. Because there is no travelling time for the technician, we can offer you a very low maintenance fee, whilst being able to fix your computer 24 hours a day 7 days a week.

We can even schedule any updates or maintenance to be done out of office hours.

 

VIRUS & SPYWARE REMOVAL

Virus

Computer viruses are small programs or scripts that can negatively affect the health of your computer. These malicious little programs can create, move, or erase files, as well as consuming your computer memory. Some viruses can duplicate themselves and travel across networks.

Spyware

Nobody likes to be spied on, and your computer does not like it either. Spyware can capture information like passwords, credit card information, usernames, web browsing habits and emails. If left unchecked, the software is capable of transmitting this data to another person's computer over the internet. We have the latest software to allow us to diagnose viral problems, eliminate infections and vaccinate your computer for its future well being.

Charman IT can also help you with the installation of your own computer firewall, which limits the data that can pass through it and protects a networked server or computer from invasion and damage by unauthorised intruders.

To learn more about Repair my Viruses.

 

INTERNET ACCESS & UPGRADES

There are a whole host of internet options, from ADSL to Broadband through to Wireless.

Charman IT will work with you to determine the best solution to fit your needs and budget and we will ensure you fully understand the difference between each available plan and the service providers available to you. We will help you connect and make sure it is properly configured both to your private network and/or individual computer systems.

To learn more about Repair my Internet.

 

DATA RECOVERY & BACK UP

We often overlook the importance of the data we have on our network/computer. Losing data through hardware failure or accidental deletion can be a disaster. The loss of data often comes at a huge expense to your business. We are experts at tracing and recalling lost data, the quicker you call us the faster we'll be there to find your data for you.

Charman IT can help you set up a back-up program, to ensure a copy of your data is stored on a weekly basis. This can be done either at your premises or remotely by Charman IT.

Note: It is always advisable to create a backup of your data and store it securely in a remote location from your business premises.

To learn more about Recover my Files.

 

COMPUTER NETWORKING

When you have two or more computers connected to each other. The purpose of a network is to enable the sharing of files and information between multiple systems. Computer networks can be connected through cables, such as Ethernet cables or phone lines, or wirelessly, using networking cards that send and receive data over the airwaves.

Experiencing network problems? - If your computers are refusing to talk to each other you need fast on-site service. Next time your network goes down give us a call and we'll get them talking to each other again. Want to install a network not sure if you need a network? Our technicians will work with you to assess your requirements and provide a solution to meet your needs.

1. Easy to understand - Before any work is carried out we will consult with you and aid you to assess your options.

2. Your security - We will ensure the security and protection of your documents, emails and programs, and resolve any queries you may have.

3. Additional Support - Once your network is up and running we can also provide training and an aftercare service to support you and your business.

At Charman IT we believe, your growth is our growth.

To learn more about Install my Network.

 

BUYING UPGRADING A COMPUTER

Need to buy or upgrade your computer?

We will work with you to assess your needs and recommend the most suitable options for you at an affordable price! All our work is guaranteed, and any new computer you purchase through us includes free servicing and maintenance for the first 6 months.

 

NEED A WEBSITE?

Our partner, <dan/> Web Solutions, develop creative, innovative and captivating websites, by taking existing techniques and blending them with the latest in web technologies to provide powerful information tools.

Websites are what they do for fun! Their background lies in planning and developing large-scale applications to work on the web. No project is too small, no idea is too BIG - they have the skills and the passion to handle your projects.

Impressed or want to know more? Click here to contact our partner, <dan/> Web Solutions

 

 

 

Please contact us. at Charman IT Support - We're pretty sure we will be able to help.